To provide support in submitting proposals for new customer enquiries and tenders, process re-engineering and improvement initiatives.
+RFQ Management
Evaluate new enquiries / RFQ
If needed visit customer site and perform analysis on customer requirements.
Calculate the resources, MHE’s, investment & all other requirements needed for new enquiries / RFQ.
Design or re-design layout and material flow of existing operations and new enquiries / RFQ
Map the processes of existing operations, new enquiries / RFQ and prepare combined process flow documents.
Prepare the pricing for warehousing and transport operations of new enquiries / RFQ
Prepare the response document for new enquiries / RFQ’s
Prepare solution presentation for customer presentations
Prepare high level project Plans on the implementation of the new Project.
Calculate budgets for the implementation of new enquiries / RFQ / other logistic projects
Work with IT Manager to ensure current warehouse management system meet end to end processes for the new project requirements. Identify any gaps and work out the development costs with IT Manager.
Work closely with Operations and Business development head to develop appropriate value added proposal in the RFQ submissions.
Present solutions developed to existing / new customers.
Understand the operations costs and develop cost models to standardize and use in RFQ.
Manage the preparation and completion of RFQ tender documents in alignment with customer requirements
Identify strategies and prepare a proposed plan to ensure all tenders and bids are acted upon within strict deadlines
Driving tender to successful closure, consistently delivering high impact solutions to maximize long term profitability of the contract
Manage customer relationships throughout the tender process, ensuring a high level of customer care is maintained throughout.
+Process Engineering
Assist in troubleshooting and problem-solving on operational issues
Process mapping and design for existing and proposed operational activities
Review data and design layout of facilities to illustrate maximum efficiency
Assist in documentation of procedures and work instructions in alignment with ISO standards
Provide substantial documentation on the effectiveness of process improvement.