Accounts Receivable Specialist ( Japanese speaking )

TalentSource is an Executive Search company providing value-added talent solution to MNC and local clients. We build meaningful and rewarding relationships between top-tier executives and our valued clients, while actively catering to both parties� need for confidentiality, dignity, integrity and professionalism.

Responsibilities

• Responsible for Account Receivables management for the assigned portfolio in Asia Pacific region, duties include collection activities by telephone, dispute identification and management with appropriate follow up.

• Participation in regional/business conference calls on customer account update.

• Active follow-up on delinquency status, exceeded credit line, expiring security, etc

• Reconciliation of customer accounts.

• Recommendation of accounts for 3rd party collection.

• Working with Credit & Collections team on projects assigned to improve processes to better service Internal business units.

• Ensure compliance with all prevailing policies and procedures such as Anti-Money Laundering and Know-Your-Customer policies

• Supporting the Cash Application function to allocate receipts to customer accounts

Requirements

• Bachelor Degree with at least 2 years related experience in financial services or customer service

• Must be able to speak Japanese fluently

• B2B Commercial Collections experience

• Ability to build and maintain effective customer/client relationships

• Ability to manage through multiple systems and competing priorities.

• Ability to collaborate & negotiate with multiple stakeholders in order to resolve issues

• Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook.

• Strong verbal and written communication skills.

• Excellent interpersonal and teamwork skills.

• Strong problem solving and negotiation skills.

• Ability to work under pressure.

• Ability to be pro-active and to think “out of the box”.

• Maturity and a strong sense of integrity.

• Self-motivated and resourceful.

• Strong cultural awareness

To apply this position, please send resume in WORD format to search@talentsourceconsulting.com